Ryonet Corporation, a Washington corporation (Ryonet, ScreenPrinting.com, we, us and our) is committed to protecting your privacy and Personal Information. This Privacy Policy (“Privacy Policy”) details the steps we take to protect your Personal Information when you access our site and use our Platforms (ScreenPrinting.com) (“Platforms”). Establishing an effective Privacy Policy that protects your information and provides you with choices on how you would like your information managed, is an important part of our relationship with you.
Additional details about our use of customers’ information can be found in the Terms of Use (“Terms”) documenting your relationship with Ryonet and its Services (“Services”).
GUIDING PRINCIPLES:
- We don’t ask you for Personal Information unless we truly need it
- We don’t share your Personal Information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store your Personal Information on our servers unless required for the on-going operation of one of our services.
COMPLIANCE WITH PRIVACY LAWS
Our legal status under EU data protection law is that of a data controller and in this capacity, we will securely store and process your Personal Information which you provide. Data controller is a legal term used in the Data Protection Act of 2018 (the “Act”) to signify the person who controls what to do with any Personal Information. As a data controller, we must have a lawful basis for collecting and processing your data. Our lawful bases are (a) a legitimate interest in the data (as defined by the GDPR Article 47) and/or (b) a contractual relationship with customers when we supply goods or services that they have requested (GDPR Article 44). For more information, visit https://gdpr-info.eu/recitals/.
YOUR CONSENT We are committed to ensuring that Ryonet treats Personal Information lawfully and correctly. To this end, we fully endorse and adhere to the “Data Protection Principles” set out in the Act. In particular, without your consent or first amending this Privacy Policy to reflect any change in our usage of Personal Information:
- We will not use your Personal Information for any purpose that is incompatible with this Privacy Policy;
- We will only collect sufficient Personal Information for the uses described within this Policy;
- We will endeavor to keep your Personal Information up-to-date;
- We will not retain your Personal Information longer than necessary unless required to do so by law;
- We will operate appropriate technical and organizational processes to protect your Personal Information against unauthorized or unlawful access or processing and against accidental loss or destruction. The detailed measures we take are described elsewhere in this Privacy Policy.
“Personal Information” means information that either directly or indirectly identifies you. Personal Information does not include anonymized information or aggregated data about a group or category of services, features, or users which does not contain personally identifying information and which helps us better understand our customers’ needs and improve our Services.
Information you provide. We may collect and store any Personal Information you enter on Sites (“Sites”) or provide to us when registering for an account or paying for our Services. This includes identifying information such as your name, address, e-mail address, telephone number, information about products or services you purchase, and credit card number or other financial information. We also may request information about your interests and activities, your gender and age, and other demographic information. You are not required to provide any of this information, but if you do not, we may not be able to provide you with the requested services. We may occasionally ask for your feedback via a survey in order to improve our Services and Platform. Your participation in these surveys is completely voluntary.
Information from other sources. We may also periodically obtain both Personal Information and non-personal information about you from other business partners, contractors, and other third parties. Examples of information that we may receive include (but are not limited to): updated delivery and address information, purchase history, and information from third-party services such as Facebook or Instagram with whom your account may be connected. Please note that these third-party services have different privacy policies and practices that are not subject to this Privacy Policy.
Use of Cookies and Other Technologies. We use various technologies to collect information from your computer about your activities on our Platform.
Information collected automatically. We automatically collect information from your browser when you visit our Sites and use our Services. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.
Cookies. When you visit one of our Sites, we may assign your computer one or more cookies to facilitate access to our Site and to personalize your online experience. A cookie is a small text file that is stored on a user’s computer for recordkeeping purposes. Through the use of a cookie, we also may automatically collect information about your online activity on our Site, such as the web pages you visit, the links you click, and the searches you conduct on our Site. Most browsers automatically accept cookies, but you can usually modify your browser setting to delete or decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our Sites or Services.
Other technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Platform. We also may include web beacons (also known as clear gifs, pixel tags, or web bugs) in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming, or other activities.
HOW WE USE AND SHARE INFORMATION
By accessing our websites (Ryonet.com, ScreenPrinting.com), you are allowing the information collection and use practices described in this Privacy Policy.
Except as described in this Privacy Policy, Ryonet will not rent, sell, or provide your Personal Information to any third party. Ryonet uses and shares the Personal Information it collects (unless otherwise restricted by applicable law), to:
Process Transactions and Accept Payments. Users of our Sites and Services and others engaging in transactions with us may be asked to provide additional information including, as necessary, the personal and financial information required to process those transactions. In each case, Ryonet collects such information only insofar as is necessary or appropriate to fulfill the purpose of the customer’s interaction with Ryonet.
Perform Services. Ryonet may use Personal Information to perform Services, manage your account and provide you with customer support. Ryonet may also use Personal Information to enforce our Terms, manage our business, and perform functions as otherwise described to you at the time of collection.
Tailor Marketing to the Customer’s Needs and Respond to the Customer’s Requests. Ryonet may use your Personal Information to notify you about new product releases and service developments, and to advertise our products and services in accordance with this Privacy Policy. In addition, if the customer consents, we may share a customer’s Personal Information with other selected third-party partners that offer complementary products or services. Please review the specific third-party partner’s privacy policy regarding any further interactions with them.
Obtain Third Party Services. We also share Personal Information with third parties who provide services to Ryonet such as credit card processing services, order fulfillment, analytics, web site management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. We may also disclose depersonalized data (such as aggregated statistics) about the users of our Platforms in order to describe our sales, customers, traffic patterns and other platform(s) information to prospective partners, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information. When Ryonet shares Personal Information with third-party service providers, we require that they use the customer’s Personal Information only for the purpose of providing services to us and subject to terms consistent with this Privacy Policy.
Comply with Legal Requirements and Corporate Transactions. Ryonet may access, preserve, and share Personal Information in response to a legal request (like a search warrant, court order, or subpoena) if we have a good faith belief that the law requires us to do so or when Ryonet believes in good faith that disclosure is reasonably necessary to protect the property or rights of Ryonet, third parties, or the public at large. We may also access, preserve, and share Personal Information when we have a good faith belief it is necessary to: detect, prevent, and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm.
Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Information we have collected to the relevant third party.
Job Postings. If your Personal Information is submitted through our website when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your Personal Information for a period of time, but only for the purpose of considering your application for current or future available positions, or as required by law. This information may be shared with third-party service providers retained by us to collect, maintain, and analyze candidate submissions for job postings.
Some of the Personal Information uses specified above are not mandatory and may be controlled by you. Please refer to the “Privacy Choices” section below for information on available preferences or opt-out options.
Online Advertising. We work with third party companies for marketing and advertising purposes. We share information with these companies, and they may collect the information described above. These companies may also gather information about you from your internet activities, your interaction with advertisements that third-party companies display to you, from mobile applications, or other means.
YOUR PRIVACY CHOICES
Ryonet offers customers the choice of creating an account or checking out as a guest when they make purchases from our Platforms. If you choose to create an account, you may update your Ryonet account at any time by logging in and changing your profile settings You may unsubscribe from email communications from us by clicking on the "unsubscribe link" provided in such communications. You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations, changes/updates to features of the Services, technical and security notices). Following termination or deactivation of your account, we may retain information (including your profile information) and User Content (“User Content”) for a commercially reasonable time for backup, archival, and/or audit purposes.
As noted above, Site visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Ryonet’s websites, with the drawback that certain features of our Platform may not function properly without the aid of cookies.
In addition, you can make a subject access request to review your Personal Information collected via our Platforms or ask us to stop using it by sending an email to privacy@ryonet.com. We may take steps to verify your identity before providing you access to your Personal Information and may request a small administrative fee. You can help us to maintain the accuracy of your information by notifying us of any change.
You can ask us to erase your Personal Information:
- If you think it’s no longer necessary for us to hold your information;
- If you don’t think we have any legitimate grounds for processing it;
- If you think we’re using your Personal Information unlawfully; or
- If you think we should delete your Personal Information because the law requires us to do so.
OTHER WEBSITES AND SERVICES
We are not responsible for the practices employed by any websites or services linked to or from our Sites, including the information or content contained within them. Please remember that when you use a link to go from our website to another website or services, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or services, including those that have a link on our website, are subject to that third party’s own rules and policies.
SECURITY
We are committed to protecting your Personal Information on Ryonet Platforms. We use physical, electronic, and administrative safeguards to help protect your Personal Information from unauthorized access, use, alteration, destruction, or disclosure. we store the Personal Information you provide on computer systems that are located in facilities with limited access. In addition, we use standard security protocols and access control mechanisms to exchange the transmission of sensitive data such as credit card and banking details. We cannot, however, guarantee the confidentiality or security of your browser or any unencrypted communication transmitted or accessible over the Internet.
Ryonet does not represent, warrant, or guarantee that Personal Information will be protected against unauthorized access, loss, misuse, or alterations. Similarly, Ryonet disclaims liability for Personal Information and User Content submitted through its Platform. It is your responsibility to ensure the security of your passwords and not to reveal this information to others. Be sure to sign off when finished using a shared computer. In the event that your Personal Information is acquired, or you or Ryonet reasonably believe that your Personal Information has been acquired, by an unauthorized person and applicable law requires notification, Ryonet will promptly notify you by e-mail, fax, or U.S. mail, consistent with the reasonable needs of law enforcement and/or Ryonet in order to determine the scope of the breach and to investigate and restore the integrity of the data system.
CHILDREN’S PRIVACY
The Ryonet Platform is not directed at children under the age of 18. By using the Platform, you acknowledge that any User Content or other information provided to Ryonet that contains the Personal Information of children is provided solely by, and with the full consent of, the parent or guardian. Ryonet does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register for the Sites or Services. In the event that we learn that we have collected Personal Information from a child under age 18 without parental consent, we will delete that information as quickly as reasonably possible.
PRIVACY POLICY CHANGES
Although most changes are likely to be minor, Ryonet reserves the right to change this Privacy Policy from time to time, in our sole discretion. Ryonet encourages customers and other users to frequently check this page for any changes to its Privacy Policy. If you have an account with Ryonet, you should also check your account’s notifications for alerts to these changes. Your continued use of the Platform after any change in this Privacy Policy will constitute your acceptance of such changes.
INTERNATIONAL CUSTOMERS
If you provide Personal Information through our Platforms separate from a purchase, you agree that the information will be transferred to and processed in the United States and any other country at our sole discretion. The laws that apply to the use and protection of Personal Information in the United States or other countries or jurisdictions in which we transfer or process Personal Information may be different than the laws and protections in your country.
CONTACT US
At Ryonet, we appreciate the trust you place in us when you choose to visit our website and we take our responsibility to protect your privacy seriously. If you have questions regarding this policy or our handling of your Personal Information, please email us at privacy@ryonet.com.
EFFECTIVE DATE
This Privacy Policy is effective as of June 2018.
Information we collect
Information you provide to us
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and tax ID number
- Commercial and Financial Information, including purchases and credit card or debit card number
To the extent we process deidentified personal information, we will make no attempt to reidentify such data.
Information collected automatically
We automatically collect internet or other electronic information about you when you visit our website, such as IP address, browsing history and interactions with our website. This data may be collected using browser cookies and other unique personal identifiers.
Browser Cookies. We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
Opt-Out Preference Signals. Your browser settings may allow you to automatically transmit the Global Privacy Control (GPC) signal to online services you visit. When we detect such signal, we place a U.S. Privacy String setting in your browser so that any third party who respects that signal will not track your activity on our website. GPC is supported by certain internet browsers or as a browser extension. You can find out how to enable GPC here.
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 7 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Online Identifiers, Internet Activity, Name, Email address, Postal address, Telephone number, Tax ID number, Purchases, Credit card or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases | We keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Online Identifiers, Internet Activity, Name, Email address, Postal address, Purchases | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases | We retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Internet Activity, Name, Email address | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
How we share and disclose information
Information Disclosed for Business or Commercial Purposes in the Last 12 Months, and Categories of Parties Disclosed To
We may disclose the following personal information about you when you purchase our products or visit our website:
| Personal Information Disclosed | Recipient (by Category) |
|---|---|
| Personal Identifiers | Service Providers, Ad Networks, and Shipping Services |
| Online Identifiers | Ad Networks, Service Providers, and Data Analytics Providers |
| Internet Activity | Ad Networks, Service Providers, and Data Analytics Providers |
| Commercial and Financial Information | Ad Networks, Payment Processors, and Service Providers |
California Privacy Notice (CCPA)
This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). The terms used in this section have the same meaning as in the CCPA. This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.
Collection and Disclosure of Personal Information
The personal information we collect is described above in Information we collect. The personal information we disclose for business or commercial purposes is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.
Business and Commercial Purposes for Collection
We collect personal information for the following business purposes:
- Conducting Surveys
- Creating Customer Profiles
- Data Storage
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Operating our Website or Mobile Apps
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We also "share" and "sell" (as defined in the CCPA) personal information for commercial purposes, including to advertise and market our products.
Information “Sharing” and “Selling”
We “share” certain personal information with third party ad networks for purposes of behavioral advertising, including: Commercial and Financial Information, Internet Activity, Online Identifiers, and Personal Identifiers. This allows us to show you ads that are more relevant to you.
We use third party data analytics providers and this may be considered a “sale” of information under the CCPA.
You may opt-out of these data practices here.
CCPA Rights
Your CCPA rights are described below. You can make a Request to Know or a Request to Delete under the CCPA by submitting a Privacy Request at the top of this page, or by clicking here.
Right to Know
You have the right to request to know the following about the personal information we have collected about you in the past 12 months:
- the categories and specific pieces of personal information we have collected about you
- the categories of sources from which we collect personal information about you
- the business and commercial purposes for which we collect personal information
- the categories of third parties with whom we share the information
- the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose
The information we would provide to you in response to a Request to Know Categories is contained in this Privacy Notice. To access the specific personal information we have about you, submit a Request to Know via the link above. If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal information about you that you have provided to us. We will permanently delete from our records any personal information that is not necessary for our business operations and direct our service providers to do the same.
We consider information to be necessary for our business operations if it is used to:
- Complete an obligation to you that you have requested
- Detect and resolve issues related to security or functionality
- Comply with legal obligations
- Enable solely internal uses
Right to Non-Discrimination
If you exercise your CCPA consumer rights:
- We will not deny goods or services to you
- We will not charge you different prices or rates for goods or services, including through the use of discounts or other benefits or penalties
- We will not provide a different level or quality of goods or services to you
Right to Opt-Out
You have the right to opt-out of any selling and sharing of your personal information.
You may exercise your right to opt-out here.
Request Verification
Before we can respond to a Request to Know or Request to Delete, we will need to verify that you are the consumer who is the subject of the CCPA request. Verification is important for preventing fraudulent requests and identity theft. Requests to Opt-Out do not require verification.
Typically, identity verification will require you to confirm certain information about yourself based on information we have already collected. For example, we will ask you to verify that you have access to the email address we have on file for you. If we cannot verify your identity based on our records, we cannot fulfill your CCPA request.
For a request that seeks specific personal information, we ask that you sign a declaration stating that you are the consumer whose personal information is the subject of the request, as required by the CCPA.
In some cases, we may have no reasonable method by which we can verify a consumer's identity. For example:
- If a consumer submits a request but we have not collected any personal information about that consumer, we cannot verify the request.
- If the only data we have collected about a consumer is gathered through website cookies (i.e. the consumer visited our website but had no other interaction with us), we are unable to reasonably associate a requester with any data collected; therefore, we cannot verify the request.
Authorized Agent
A California resident's authorized agent may submit a Request to Know or a Request to Delete under the CCPA by emailing us at privacy@ryonet.com. Requests submitted by an authorized agent will still require verification of the person who is the subject of the request in accordance with the process described above. We will also ask for proof that the person who is the subject of the request authorized an agent to submit a privacy request on their behalf. An authorized agent that has power of attorney pursuant to California Probate Code section 4121 to 4130 must submit proof of statutory power of attorney, but consumer verification is not required.
If you have trouble accessing this notice, please contact us at privacy@ryonet.com.
Contact Us
If you have any privacy-related questions, please send them to privacy@ryonet.com.
Virginia Privacy Notice (VCDPA)
This section provides additional information for Virginia residents under the Virginia Consumer Data Protection Act (VCDPA). The terms used in this section have the same meaning as in the VCDPA. This section does not apply to information that is not considered "personal data," such as deidentified or publicly available information as defined in the VCDPA.
Collection and Disclosure of Personal Information
The personal data we collect is described above in Information we collect. The personal data we disclose to third parties and the categories of third parties to whom we disclose personal data is described above in How we share and disclose information. The length of time for which we retain personal information is described above in How long we keep your data.
Purposes for Processing
We process personal information for the following purposes:
- Conducting Surveys
- Creating Customer Profiles
- Data Storage
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Operating our Website or Mobile Apps
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
- Tracking Purchases & Customer Data
Data “Selling” and Targeted Advertising
We process personal data for purposes of targeted advertising (as defined in the VCDPA), including online identifiers and internet activity. This allows us to show you ads that are more relevant to you.
You may opt-out of these data practices here.
Profiling
The VCDPA gives consumers the right to opt out of automated profiling that produces legal or similarly significant effects, such as approval for a loan, employment, or insurance.
We do not profile consumers in furtherance of decisions that produce legal or similarly significant effects.
VCDPA Rights
Your VCDPA rights are described below. You can make a Privacy Request by clicking the link at the top of this page, or by clicking here.
Right to Access
You have the right to confirm whether we are processing personal data about you and to access such data. Where processing is carried out by automated means, you have a right to receive a copy of your personal data in a portable and readily usable format that allows you to transmit your data to another controller.
If you make a Request to Know more than twice in a 12-month period, we may require you to pay a small fee for this service.
Right to Delete
You have the right to request that we delete any personal data provided by or obtained about you. We will permanently delete any such personal data from our records and direct our processors to do the same. However, we may retain your personal data if it is necessary for certain purposes, including the following:
- To comply with legal obligations
- To comply with an official investigation or cooperate with law-enforcement agencies
- To establish or defend legal claims
- To complete an obligation to you that you have requested
- To respond to security incidents, fraud, harassment, and other similar activity
- To identify and repair technical errors
- To conduct internal research to develop, improve, and repair our products and services
- For internal operations that are reasonably aligned with your expectations
Any personal data retained for these purposes will not be processed for other purposes.
Right to Non-Discrimination
If you exercise your VCDPA consumer rights:
- We will not deny goods or services to you
- We will not charge you different prices or rates for goods or services
- We will not provide a different level or quality of goods or services to you
However, we may offer a different price, rate, level, quality, or selection of products or services if your personal data is required in order to provide those products or services and you have exercised your right to opt out, or the offer is related to a voluntary loyalty or rewards program.
Right to Opt-Out
You have the right to opt-out of any selling of your personal data, processing of your personal data for purposes of targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects for you.
You may exercise your right to opt-out here.
Right to Correct
You have the right to correct inaccuracies in your personal data, taking into account the nature of the data and our purposes for processing it.
Right to Appeal
If we decline to take action in response to any of your privacy requests, you have the right to appeal that decision within a reasonable amount of time.
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the Virginia Attorney General’s Office.
Notice of Financial Incentive
Consumers who sign up for our marketing emails receive the specified discount on purchases. A consumer provides their email address and/or phone number and consents to receive emails and/or SMS text messages in exchange for a discount provided via coupon code. To opt in, a consumer must enter their email address and/or phone number into the form and submit it. A consumer may unsubscribe from our marketing emails by using the unsubscribe link in the email footer, or from text messages by texting "STOP" at any time. We calculate the value of the offer and financial incentive by using the expense related to the offer.